How to use the service

원격지원 서비스는 담당 직원이 이용자의 화면을 함께 보면서 도와드리는 서비스입니다. 원격지원 서비스에 동의하시고 이용을 원하시는 경우, 먼저 국립장애인도서관(1644-6044)에 전화하신 후 담당 직원이 안내하는 6자리 접속번호를 입력하여 주십시오.

Enter Information

Remote Support agreement

Remote Support agreement

Agent will control your mouse / keyboard. Do you allow?

The recorded video will be saved on your PC. Continue?

Remote Support Recording Information

Remote support process recording will be saved on the agent side.

Need Password

This is a private chat. Enter the password given by the Agent.

Loading remote support program

Click "Direct Download" if automatic connection fails.

Waiting for reconnection

Please click 'File Download' and then execute it to reconnect.

If the website is not working properly download connection application(Download Help) as an alternative.